Conflict check
The slot is held before payment.
Lobby writes the hold against the court calendar before checkout starts, so two members cannot buy the same slot.
Club operating system
Run bookings, payments,
and member access
under your own club brand.
Lobby is operator-owned software for sports clubs that are tired of running bookings across WhatsApp, spreadsheets, and a tool their members do not love.
book.club.example/admin/scheduleExample
Schedule
Saturday
5 courts12 bookingsLive
Hour
Court 01
Padel · indoor
Court 02
Padel · indoor
Court 03
Padel · outdoor
Court 04
Padel · outdoor
Court 05
Singles
17:00
17:30
18:00
18:30
19:00
19:30
20:00
20:30
Open play
Beginner social
17:00 — 18:30 · 4/4
Reservation
F. Langworth +3
Lesson
Coach Madison
20:00 — 21:00
Block
Maintenance
League match
Marchand vs Veiga
17:30 — 20:00 · Ladder R3
Free · €30/h
Reservation
A. Iliescu +1
17:00 — 19:00
Holding · 90s
New booking
Reservation
Open play
Intermediate
18:30 — 20:00 · 3/4
Free
Clinic
Net positioning
17:30 — 20:00 · 6/8
Reservation
N. Hein
Commercial posture
Built for clubs that want control, not a marketplace dependency.
0%
Lobby booking cut
30 days
Pilot before a paid rollout
Stripe
Payments in Stripe-supported markets
The Saturday morning test
The desk is busy.
The schedule
still has to be true.
Payment state
Paid, pending, refunded, visible.
Staff see Stripe status beside the booking, with payment links and refunds kept in the same operational record.
Member lookup
The front desk has context.
Membership status, notes, booking history, and class attendance sit beside the booking, not in a separate spreadsheet.
Reminder path
Members get the right nudge.
Transactional email covers confirmations, changes, cancellations, and payment links under the club workflow.
Product surfaces
One source of truth
for the booking desk.
The proof is the workflow: schedule, member, payment, and report state stay connected.
book.club.example/admin/scheduleExample
Hour
Court 01
Padel · indoor
Court 02
Padel · indoor
Court 03
Padel · outdoor
Court 04
Padel · outdoor
17:00
17:30
18:00
18:30
19:00
19:30
20:00
20:30
Open play
Beginner social
17:00 — 18:30 · 4/4
Reservation
F. Langworth +3
Lesson
Coach Madison
20:00 — 21:00
Block
Maintenance
League match
Marchand vs Veiga
17:30 — 20:00 · Ladder R3
Free · €30/h
Reservation
A. Iliescu +1
17:00 — 19:00
Holding · 90s
New booking
Reservation
Open play
Intermediate
18:30 — 20:00 · 3/4
- OKCourt bookings with write-time conflict checks
- OKClasses, memberships, and recurring bookings
- OKStripe payment links, refunds, and reconciliation
- OKReports for occupancy, revenue, and member activity
- OKWhite-label domains for club-owned booking
- OKCSV import for schedules, members, and booking history
Sport workflows
Specific pages,
not keyword swaps.
Each sport page shows the operational rules Lobby can model: capacity, payments, packages, holds, and waitlists where they matter.
Padel
Built padel-first.
Padel scheduling for four-player bookings, partner-pending holds, open play, split payments, and court labels.
Tennis
Tennis on the same engine.
Tennis scheduling for courts, coaches, recurring lessons, ladders, memberships, and payment splits.
Pickleball
Open play without the clipboard.
Pickleball open play, drop-in payments, capacity, waitlists, rating bands, and recurring club nights.
Squash
Short slots, high turnover.
Squash scheduling for short slots, repeat member bookings, ladders, cancellations, and turnover buffers.
Badminton
Shared courts and club nights.
Badminton bookings for shared courts, singles, doubles, team nights, split payments, and recurring school groups.
Swim
Lanes, classes, memberships.
Swim scheduling for lane capacity, lap swim, lessons, team practice, waitlists, and memberships.
Yoga
Classes, packages, instructors.
Yoga class booking for capacity, packages, memberships, instructors, substitutions, cancellations, and waitlists.
Pilates
Reformers, credits, waitlists.
Pilates scheduling for reformer capacity, package credits, private sessions, waitlists, and late-cancel rules.
Member-facing booking
Your domain.
Your member data.
Members book on a club-owned URL. Lobby supplies the operating layer; the relationship stays between the club and its members.
Your club
Book Saturday
Court 01
18:00 to 19:30
Court 03
18:00 to 19:30
Class court
19:00 class
MemberPlanRenewsStatus
MOMarta OlaruPlanAnnual · PadelRenews12 May 27ACTIVE
LRLucas RibasPlanMonthly · AllRenews02 Jun 26ACTIVE
EPElena PopaPlanDrop-in · 10×Renews7 leftRENEW
NHNiko HeinPlanAnnual · TennisRenewsPausedPAUSED
SVSara VeigaPlanAnnual · AllRenews28 Apr 27ACTIVE
Recent payments
€45.00Court 02 · 90 min · Sat 17 May 18:30Visa •••• 4242PAID
€32.00Class · Net positioning · MadisonCardPAID
€90.00Membership · Pro monthly · M. VeigaCardPAID
−€45.00Refund · Court 04 · cancelled in timeVisa •••• 8821REFUND
Next payout
€2 184.00
Mon 19 May
Processor fees
Stripe
Set by Stripe · Lobby never touches them
Lobby cut
€0.00
No booking percentage. Ever.
Migration story
Move without
losing the schedule.
The pilot starts with exports, a staging import, staff verification, and a planned cutover. Named proof is published only after a real operator approves it.
book.club.example/admin/importDry run
Import preview
Demo Club · dry run
All checks pass12s
| Source field | Target field | Rows | Status |
|---|---|---|---|
| Playtomic.members | lobby.users | 1 842 | ✓ ok |
| Playtomic.bookings | lobby.bookings | 18 204 / 24 mo | ✓ ok |
| Playtomic.memberships | lobby.clients | 412 | ✓ ok |
| Playtomic.coupons | lobby.coupons | 38 | ✓ ok |
| Stripe.customer_ids | preserved | 1 842 | ✓ ok |
| Stripe.past_payouts | reference-only | — | read-only |
20 496 rows mapped · 0 conflicts · 0 droppedrun.id · mg-2026-04812
Trust posture
Stripe markets,
EU trust packet.
Payments
Stripe-supported markets
Hosting
EU region
Privacy
GDPR and DPA on request
Proof policy
No fake traction
Lobby does not claim to be a marketplace, a demand engine, or a finished procurement badge collection. It is software with a clear data flow and a contractable operating model.
Pilot offer
Try it against
your real week.
30-day pilot
Use your schedule, import sample data, and test staff workflows before committing.
No booking cut
Lobby invoices software. Your members pay your club through Stripe.
Clear limits
No marketplace demand, no fake club quotes, no unsupported traction claims.
Operator playbooks
Useful before
case studies exist.
Practical notes on migration and payment operations, written from product design and implementation constraints instead of invented customer proof.
Migration playbook
Migrate from spreadsheets to online bookings without losing the week
A practical operator playbook for moving courts, members, future bookings, and staff habits from spreadsheets into an online booking system.
Payments playbook
Stripe reconciliation for sports clubs using online bookings
How a sports club can connect bookings, refunds, payment status, payouts, and software fees without treating card processing as a black box.
Next step
Bring one messy week.
Test it in Lobby.
30-day pilot, no credit card, Stripe-supported markets